In March 2023, we have updated our Office Procedures Course.
It now covers:
General Housekeeping including a brief overview of Health & Safety obligations.
Organisational types - charts & structures, job descriptions and company culture.
Manuals (an overview) - Operational/Procedures, Health & Safety, SOP's & COP's.
Introduction to Lean Principles in an Office environment.
Filing - paper based, digital/cloud, email, web.
Task & Email management - the basics, digital & collaboration.
Timesheets - manual & digital.
Meeting management & digital collaboration.
Introduction to Customer Relationship Management & Appointment booking software.