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Teachers, they are everywhere...

Once upon a time, many, many years ago…I had an exceptional math’s teacher and he used to teach us math’s, obviously, but he also used to teach us other things, to challenge us, to expand our minds.As a reward, when we completed all our work, he would teach us about things like the Fibonacci sequence, the golden ratio, we even watched Monty Python and Romeo & Juliet (the sixties classic, not DiCaprio & Danes).Years later, things seem to constantly pop up that he taught us.When on a...

Social Media for Business Course - NEW!

In May 2023, we have created a new course to learn about social media for Business.It covers:Introduction and why we use social media in business.   Audience – Who are we targeting & why?Which platforms are best for our target audience?Setting goalsPlanning – Post type, content creation & post frequencyGrowth – Organic & PaidResults & AnalyticsConnectors & IntegrationsSocial Media Management toolFor more info>>>...

New advert! Exciting!

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GDF Supporters evening 2023

This week, I had the pleasure of speaking at the Graeme Dingle Foundation Marlborough Supporters Evening at the Fancy Cow.I was asked to share my experiences being a Career Navigator Mentor and what motivated me to become a mentor.Below is what I had to say...Kia ora tatouAs Kelvin said my name is Amber and I am about to embark on my 3rd year of being a Career Navigator Mentor. But I’m just a baby mentor when you sit me next to some of the others in the programme who have been there since its ...

Office Procedures Course - Update!

In March 2023, we have updated our Office Procedures Course.It now covers:General Housekeeping including a brief overview of Health & Safety obligations.Organisational types - charts & structures, job descriptions and company culture.Manuals (an overview) - Operational/Procedures, Health & Safety, SOP's & COP's.Introduction to Lean Principles in an Office environment.Filing - paper based, digital/cloud, email, web. Task & Email management - the basics, digital & coll...

Perfection vs Good enough

As a perfection addict, I think it may be time to start a support group because I know there are a few of us out there.A fellow recovering perfection addict, and mentor, recently called me out on my terrible behavior.Needing to complete a role, a business process, or various tasks to a level of perfection is not only exhausting, but it is also not sustainable long term.PLUS – if you spend an extra hour on a task to ensure perfection, will your customer (whether internal or external) even notic...

Spring Cleaning time!

With the change in seasons, I thought it might be a good time to talk about organising and sorting your digital filing.When considering lean methodologies and the office, time spent looking for lost files can be a BIG waste of time that needs to be dealt with. So, we look at the first two of the 5S’s of lean:Sort.Set in order.Hunting for hours on end for that file you need, getting distracted by something else along the way and forgetting what you were doing in the first instance is something ...

What I do as a Business Process Expert.

As with many job descriptions, beneath the heading there is a lot of variation for example if you compare a job for an Office Manager, they all have the same title but what is expected of them varies dramatically.I thought I would write this blog about what being a Business Process Expert (BPX) means to me and what I do, because like the Office Manager example, this could and does vary from person to person working in this space.When I start working with your business, in the initial phase or th...

What on earth is ERP?

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Lean...

In recent years, I have become fascinated with the concept of "Lean" and "Continuous Improvement" methodologies, partly thanks to a previous employer.Lean is normally referred to in a manufacturing sense, but it can be applied anywhere, anytime...In a business sense, it means getting rid of any system, process or busy work that doesn't add value to your customer or end user.If a system, process or busy work doesn't add value to your customer or end user, it is deemed a "waste" and should be remo...